The second-hand marketplace Members Express Anger Over Sizing Updates
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The second-hand shopping app has updated its measurement guidelines for women's and children's clothes without notifying all users about the change.
Social Media Response
Numerous buyers and vendors are posting online saying Vinted listings now show a different size category versus the original listing as a result of the reclassification.
Vinted explained the revised method more closely matches comparable marketplaces.
They have suggested members to review their products and manually change the size if necessary, causing user dissatisfaction.
Sizing System Modifications
Previously, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.
User Experiences
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, explained products she uploaded featuring size 14 markings were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Necessary Adjustments
Another shopper, located in England, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she stated.
Platform Context
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: earlier, the service retracted a modification to its shipping options due to shopper criticism.
